Welcome to Hapyns. By accessing or using our website, mobile application, or any of our services, you agree to follow the Terms & Conditions mentioned below. Please read them carefully before using our platform.

1. Acceptance of Terms

By using Hapyns, you agree to comply with these Terms & Conditions, our Privacy Policy, and any additional guidelines we may provide. If you do not agree, please stop using our services immediately.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old, OR use the platform under the supervision of a parent/guardian.

  • Provide accurate and complete registration details.

3. Account Registration

  • You are responsible for maintaining the confidentiality of your account login details.

  • Any activity under your account will be considered your responsibility.

  • Hapyns reserves the right to suspend or terminate accounts for suspicious or unauthorized activity.

4. Products & Pricing

  • All products listed on Hapyns are subject to availability.

  • Prices may change at any time without prior notice.

  • Images of products are for representation only; actual products may differ.

  • In case of pricing errors, Mega Mart reserves the right to cancel the order.

5. Orders & Payments

  • Placing an order does not guarantee acceptance. We may cancel or reject any order.

  • Payment must be made through the available methods on the website/app.

  • In case of payment failure, your order will not be processed.

6. Delivery Policy

  • Delivery time may vary based on location, product availability, and operational conditions.

  • Hapyns is not responsible for delays due to unforeseen circumstances such as traffic, weather, or system failures.

  • You must be available at the delivery location to receive the order.

7. Cancellation, Returns & Refunds

  • Orders can be cancelled before they are packed for delivery.

  • Perishable items (like vegetables, fruits, dairy) may not be eligible for return unless damaged or incorrect.

  • Refunds will be processed according to our Refund Policy and may take 2–7 business days.

8. Use of the Website

You agree not to:

  • Misuse the platform for fraudulent activities.

  • Copy, modify, or distribute any content without permission.

  • Upload harmful files, viruses, or malware.

  • Violate any laws while using our services.

9. Intellectual Property

All content, including logos, designs, images, text, and software, is the property of Hapyns. You may not use or reproduce them without written permission.

10. Third-Party Services

Hapyns may use third-party partners for payments, delivery, or other services. We are not responsible for issues arising from third-party errors.

11. Limitation of Liability

Hapyns is not liable for:

  • Losses due to incorrect information provided by the user.

  • Delay or failure in delivery due to unforeseen events.

  • Any damages arising from use or inability to use the platform.

12. Changes to Terms

Hapyns reserves the right to update or modify these Terms & Conditions at any time. Continued use of the platform means you accept the updated terms.

13. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be handled under the appropriate jurisdiction.