Hapyns is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or mobile application.

1. Information We Collect

We may collect the following information:

a. Personal Information

  • Name

  • Mobile number

  • Email address

  • Delivery address

  • Payment details (processed securely by payment partners)

b. Non-Personal Information

  • Device information

  • Browser type

  • IP address

  • App/website usage data

2. How We Use Your Information

We use your information to:

  • Process orders and payments

  • Deliver your products

  • Improve our services and customer experience

  • Send order updates, alerts, or promotional messages

  • Prevent fraud and unauthorized activity

  • Maintain customer support services

3. Sharing Your Information

We do not sell or trade your personal data.
We may share data only with:

  • Delivery partners

  • Payment gateways

  • Customer support tools

  • Legal authorities (only if required by law)

4. Data Security

We use secure servers, encryption, and safety protocols to protect your data.
However, no online platform can guarantee 100% security.

5. Cookies

We may use cookies to:

  • Improve website performance

  • Remember preferences

  • Personalize your shopping experience

You may disable cookies, but some features may not work properly

6. User Rights

You may:

  • Access your personal data

  • Update or correct information

  • Request deletion of your account

  • Opt out of promotional messages

7. Changes to Privacy Policy

We may update this Policy anytime. Continued use of the platform means you accept the updated terms.